Terms of Service

Effective date: 9 November 2026

1. Acceptance of terms

By creating an account or using Taskete (“the Service”) at taskete.co, you agree to these Terms of Service. If you do not agree, please do not use the Service.

These terms apply to all users, on both the free plan and paid plans.

2. Description of service

Taskete is an AI-assisted task management application. It allows you to create, organise, and track tasks; connect external calendar services; collaborate in team workspaces; and use AI features powered by Google Gemini.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with reasonable notice where practical.

3. Account responsibilities

  • You must be at least 16 years old to use Taskete.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activity that occurs under your account.
  • You must provide accurate information when creating your account.
  • You must notify us immediately at hello@taskete.co if you suspect unauthorised access to your account.

4. Plans, billing, and refunds

Taskete has a free plan and paid plans (Plus and Business). Current prices and what each plan includes are shown on our pricing page. We don’t offer free trials of paid plans.

Our reseller. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle’s buyer terms also apply to your purchase.

Billing and renewal. Paid plans are billed in advance, monthly or yearly. Your subscription renews automatically at the end of each billing period, and you’ll be charged for the next period, until you cancel. Prices are in pounds sterling; Paddle calculates any applicable tax at checkout.

Price changes. If we change the price of your plan, we’ll tell you by email at least 30 days before the new price applies to your next renewal, so you can cancel first if you prefer.

Changing or cancelling your plan. You can upgrade, downgrade, update your payment method, or cancel at any time in Settings → Account → Manage billing. Paddle calculates any charge or credit when you change plans. If you cancel, your plan stays active until the end of the period you’ve paid for, then your account moves to the free plan. Your tasks and other data are kept, but features included only in paid plans stop being available.

Failed payments. If a renewal payment fails, Paddle will retry it and email you, and you keep access to your plan while it does. If the payment still can’t be collected, your subscription ends and your account moves to the free plan.

Refunds. If you’re not happy with a new subscription, you can ask for a full refund within 14 days of your first payment. Renewal payments are not refunded, but you can cancel at any time to stop the next one. This doesn’t affect any rights you have under consumer law. To request a refund, email hello@taskete.co or contact Paddle through paddle.net.

Deleting your account. Deleting your Taskete account does not cancel your subscription. Cancel it first in Manage billing.

5. Acceptable use

You agree not to use Taskete to:

  • Upload or transmit malicious code, spam, or harmful content
  • Attempt to gain unauthorised access to any part of the Service or its infrastructure
  • Violate any applicable law or regulation
  • Harass, threaten, or harm other users
  • Reverse engineer or attempt to extract the source code of the Service
  • Use the Service in a way that could damage, disable, or impair its operation

We reserve the right to suspend or terminate accounts that violate these terms without prior notice.

6. Your content

You retain ownership of all content you create in Taskete (tasks, notes, projects, and other data). By using the Service, you grant us a limited licence to store, process, and display your content solely for the purpose of providing the Service to you.

We do not claim any ownership rights over your content. We will not use your task content to train AI models.

7. AI features

Taskete includes AI-powered features (the assistant, natural language task creation, task breakdown, and the daily AI summary) that send the task data they need to Google Gemini API on the server, as described in our Privacy Policy. By using these features, you acknowledge that this data processing occurs and accept Google’s API terms.

AI-generated suggestions are provided for convenience only. We make no guarantees about their accuracy or suitability. You are responsible for reviewing and acting on any AI output.

How much AI you can use each day depends on your plan, as shown on the pricing page. All plans, including those with unlimited AI, are subject to short-term rate limits that keep the Service fast and fair for everyone.

8. Third-party integrations

Taskete optionally integrates with Google Calendar and Microsoft Outlook. When you connect these services, you are subject to their respective terms of service and privacy policies. We are not responsible for the availability, accuracy, or conduct of any third-party service.

You may disconnect any third-party integration at any time in Settings.

9. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these terms by reference.

10. Disclaimer of warranties

The Service is provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.

11. Limitation of liability

To the fullest extent permitted by law, Taskete shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, loss of profits, or business interruption, arising from your use of or inability to use the Service.

Our total liability for any claim arising from these terms or your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or £50 (whichever is greater).

12. Governing law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to these terms

We may update these terms from time to time. We will notify you of material changes by updating the effective date at the top of this page. Continued use of the Service after changes constitutes acceptance of the updated terms.

14. Contact

For questions about these terms: hello@taskete.co